Customer Churn vs $ Dollar Churn Customer 1 Customer 1 Churned $1k MRR 50% Customer Churn 17% $ Dollar Churn Customer 2 Customer 2 $5k MRR $5k MRR Starting period A year later
Driving SaaS Success Using Key Metrics Page 26 Page 28
Customer Churn vs $ Dollar Churn Customer 1 Customer 1 Churned $1k MRR 50% Customer Churn 17% $ Dollar Churn Customer 2 Customer 2 $5k MRR $5k MRR Starting period A year later
Driving SaaS Success Using Key Metrics Page 26 Page 28