Customer Churn vs $ Dollar Churn Customer 1 Customer 1 Churned $1k MRR 50% Customer Churn Customer 2 -16% $ Dollar Churn $7k MRR Customer 2 $5k MRR Starting period A year later
Driving SaaS Success Using Key Metrics Page 27 Page 29
Customer Churn vs $ Dollar Churn Customer 1 Customer 1 Churned $1k MRR 50% Customer Churn Customer 2 -16% $ Dollar Churn $7k MRR Customer 2 $5k MRR Starting period A year later
Driving SaaS Success Using Key Metrics Page 27 Page 29