Customer Churn vs $ Dollar Churn Customer 1 Customer 1 Customer 2 Churned $1k MRR $1k MRR 50% Customer Churn 83% $ Dollar Churn Customer 2 $5k MRR Starting period A year later
Driving SaaS Success Using Key Metrics Page 25 Page 27
Customer Churn vs $ Dollar Churn Customer 1 Customer 1 Customer 2 Churned $1k MRR $1k MRR 50% Customer Churn 83% $ Dollar Churn Customer 2 $5k MRR Starting period A year later
Driving SaaS Success Using Key Metrics Page 25 Page 27